Hotels & Resorts · UAE

AI Concierge for UAE Hotels — Reservations, Reminders, Multilingual Guest Care

Take every reservation in Arabic, English, Hindi or Urdu — 24/7 — without missing a guest. Conflict-free room booking, automated check-in reminders, and instant rebooking on WhatsApp.

The problem we solve for hotels & resorts

  • Reservations come in across phone, email, WhatsApp, OTAs — front desk gets overwhelmed at peak
  • Late-night enquiries go unanswered, guests book the competitor instead
  • No-shows on confirmed bookings cost ~12% of nightly revenue without active reminders
  • Multilingual guests (Arabic, Hindi, Urdu, Russian) need to feel handled in their own language

How EmirVoice handles hotels & resorts

Conflict-free room bookings

Database-level exclusion constraint guarantees the same room is never double-booked, even when multiple agents/channels book at once.

24h-before check-in reminders

WhatsApp reminder sent automatically with map link, parking instructions, and a one-tap reschedule.

Multilingual handling

Greets in Arabic, switches to English, Hindi or Urdu mid-call seamlessly. Voice and chat use the same brain.

Proactive upsell

After booking, AI offers airport pickup, restaurant reservation, or spa slot — all bookable in the same conversation.

No-show recovery

AI auto-marks no-shows after grace period, frees the room, notifies waitlisted guests instantly.

What a typical hotels & resorts conversation sounds like

Customer
I need a sea-view room for two nights starting Friday
AI
Happy to help! Our Deluxe King has sea view — AED 950 per night, AED 1,900 for two nights. Shall I confirm under your WhatsApp number?
Customer
Yes please. And can you arrange airport pickup?
AI
Booked. Pickup is AED 180 for a sedan or AED 280 for an SUV — which works?

Frequently asked

Does the AI handle Arabic, English and Hindi?+

Yes — the AI auto-detects the guest language and replies in the same one. Currently supports Arabic, English, Hindi, Urdu and 10+ more.

How does it prevent double-booking a room?+

Bookings are stored in Postgres with an exclusion constraint on (room, time-range). The database itself rejects any second booking that overlaps an existing one — no software bug can cause a double-book.

Does it work with my existing PMS?+

EmirVoice can plug into Opera, Cloudbeds, Mews and others via webhook or REST API. We also push completed bookings to Follow Up Boss, KvCore, GoHighLevel.

How much does it cost?+

Pay-as-you-go — voice calls from $0.03/minute, WhatsApp messages priced at Meta cost. No setup fee, no minimum.

Ready to handle every hotels & resorts enquiry — on autopilot?

Pay only for what you use. Voice from $0.03/min, WhatsApp at Meta cost. No setup fee.