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Connect WhatsApp Business to EmirVoice

Step-by-step guide to plugging your WhatsApp Business number into EmirVoice via Meta's Cloud API.

6 min read ยท whatsapp

EmirVoice connects directly to Meta's WhatsApp Cloud API โ€” no relay, no middleman.

What you need

  • A Meta Business Account
  • A WhatsApp Business Account (WABA)
  • A phone number you control (or get a free Meta test number to start)

Steps

  1. Open the dashboard โ†’ Messenger โ†’ WhatsApp โ†’ "Connect with Meta"
  2. Sign in to Facebook with the account that owns your business
  3. Pick the WABA and phone number
  4. Approve permissions: messages, calling, templates, business management
  5. You're connected. EmirVoice writes the webhook URL automatically โ€” no copy-pasting required.

Test it

Send a message to your number from your personal WhatsApp. The AI replies within 2-3 seconds.

Common issues

  • "No phone numbers available": your WABA has no verified number yet. Add one in Meta Business Manager first.
  • "Display name not approved": Meta is reviewing. Usually 24h. Calls/messages still work, just shows the number instead of your business name.
  • No reply to test message: check the assistant is set to "active" and the WhatsApp config has assistant_id set.

Voice calls on WhatsApp

After connecting, voice calls are auto-enabled. Customers can call your business from inside WhatsApp. The AI picks up just like a normal call.